You can get in touch with us, through social media or email (maomateam@maomaart.com). Find more information on our contact page. 

We collaborate with different creatives every month. If you are a creative, you can join our creatives program.

If you have a project in mind, you can contact us by email at maomateam@maomaart.com or by social media.

No, It is possible to make a purchase through the web as a guest, without the need to create a user account in our online store.

However, for using the wishlist and registry you do have to create an account and login.

You can currently pay with us with Visa, Mastercard, American Express and PayPal. 

* Subscribe to our newsletter to know as soon as we start accepting other payment methods. 

To be up-to-date with information about offers and news of our collections, and store, you can subscribe to our newsletter.

Yes, you can contact us through the contact form, by email at maomateam@maomaart.com or social media. 

You can answer questions about collaborations, products, orders, shipping, delivery, payments, returns and more.

Yes, as long as the order has not entered the packaging and shipping process. You can request cancellation from your profile or by sending an email to 

solutions@maomaart.com

We will replace or refund the item as soon as possible and at no cost. Please Get in contact with us on our return center, or email to solutions@maomaart.com

We will exchange it for the correct item as soon as possible and at no cost. Please Get in contact with us on our Return Center or email solutions@maomaart.com

You can read all the information in our privacy policy page

The data that we request for payment must match those of your card. A simple typo can result in the rejection of the operation, so we ask you to cover the payment form carefully. The credit limit may also have been exceeded or the card may have expired. Check with your bank before any doubt related to your card as a means of payment, if you have any questions you can always contact us.

1. Choose the section and the category that you like.

2. Click on the item you wish to buy.

3. Select a size and add the item to the basket. You can then choose between 'Continue shopping' or 'Process order'. Keep in mind that to process your order, you have two options: you can register, or you can make the purchase as a guest.

4. You will have to enter your personal information, billing address, shipping address and select 'Enter'

5. Select a payment method. Enter the information and press 'Authorize Payment'. 

6. You will then receive an email confirming your order, and updates about your order status.

We offer Free Shipping for all our products and to all available shipping areas, as well as Standard Shipping, Express Shipping and Special Shipping.

Please Visit Our Shipping Page to read with details more about Shipping and Delivery Times.

Yes. Our Return policy is within the first 30 Days of Delivery. Please read our Refund & Return page to learn more.

Visit our Return Center to receive a return or refund. 

• Visit our Return Center
• Enter your order number and email address to start
• Follow the instructions and select the items you want to return
• Once your request is approved, you will get a confirmation email with shipping guidelines

• Within 30 days from the date of purchase
• In unused and as received condition
• In the original packaging with all the tags intact

The following items cannot be returned, refunded, nor exchanged:

• Gift cards
• One of a kind products
• Custom-made, customized products
• Discounted items
• Downloadable software & Digital products
• Some health and personal care items (like toothbrushes and such)
• Perishable goods
• Intimate or sanitary goods
• Hazardous materials, or flammable liquids or gases.

If you have any questions please contact us via social media or by email (maomateam@maomaart.com), our team will happily answer any questions you may have within the first 24 hours.