Shipping
| We want to do the best we can to keep you updated on our current situation as to how we are addressing COVID-19 in our operations. Please Read our store update for more information. |
***NOTE: due to the current situation we can’t estimate your deliveries. Please read our store update to know more.
IF MORE THAN 30 DAYS HAVE PASSED SINCE YOUR PURCHASE AND YOU HAVE NOT RECEIVED YET YOUR PACKAGE OR ANY STATUS OF YOUR DELIVERY. PLEASE CONTACT US AT solutions@maomaart.com . You will be offered Different solutions to accommodate your preferences and needs.
We offer four different shipping solutions:
Free Shipping
In order to apply for this tariff all the products on your order must be tag Free Shipping. If in your purchase you have a product tag Special Shipping (12 USD ) that is the Shipping fee that will apply for your order.
Special Shipping*
*these items are held to Special Shipping Conditions, therefore Additional information from you may be Required for Customs to ensure the Delivery of your Package.
*Special Shipping Items are marked in the Description of the product. Items belonging in this category may take more time to arrive. Additional information from you may be Required for Customs to ensure the Delivery of your Package. Due to customs and regulations of each Country. Additional charges fees from Duties and Taxes may apply to Some Products on our Collection. These items are marked as Special Shipping* in the Shipping Details of the Products Description. This is Usually important information for customs Clearance for deliveries to Brazil. Example. ID Num or Passport. Without these details Brazilian customs won’t be able to contact you and your package may be held by them.
***If Any Additional Fees are Made to You For Taxes or Customs Purpose. Please Contact us as soon as Possible by Sending an email explaining your situation to solutions@maomaart.com
We will get in Touch With You within The First 24 hours. It is important and recommended that you explain with Details The Charges Made, The purpose of it, the name or photo of the item or items you purchased with us, a Screenshot of your Purchase, mention the Payment method you used. Sharing those details with us helps to attend the matter faster.
Delivery Time
It is highly likely that your package will be delivered from overseas, therefore delivery times may changes according to your location.
Expected delivery times
|
EUROPE |
7< 30 Days |
|
USA |
7< 30 Days |
|
CANADA |
7< 30 Days |
|
MEXICO |
20-30 Days |
|
BRAZIL |
22-30 Days |
IF YOUR LOCATIONS IS NOT ON THE LIST, WE DON’T SHIP TO YOUR LOCATION YET. Subscribe to our newsletter so you know as soon as we start shipping worldwide.
If you Have any Question About Our Different Shipping Solutions Please Contact Us.